Knowledge Management System: Case Study Essay

Marg art Ho wasting disease, CEO of dance physical fitness and the Board of Directors be keen to put one across the four Centres registered with fitness Australia (www.fitness.org.au). They feel that standards required to be met as a registered fitness centres would non only ensure the credibility of the organization in the eyes of the normal but exit goals for the Centre Managers and Teams. Registration exit require encounter the code of conduct for the state in which to apiece one Centre is rigid and ensuring that all in all trainers meet, or immediately undertake facts of life to meet, certain standards, and instruction about the registration can be obtained by going to the physical fitness Australia website and clicking on the Register Your fitness Business tab. The Codes of conduct for each give tongue to be also linked here if you scroll dget the page. The borderline educational qualification required by Bounce fittingness for all Trainers is the Certificat e III in Fitness Instructing and all the trainers must use up this to continue to work as a trainer of classes and individual clients.At this point in time, this has not been consistently applied. In Cairns all are qualified, in Brisbane two (2) need the basic develop, two (2) also in Brisbane and in Melbourne there is one and only(a) (1). It is intended under the change watchfulness initiative that all trainers, once they have completed the basic schooling will continue to pursue further training, The Certificate IV and Diploma, every year as personal development. Bounce fitness will pay for the training fees and other incidentals such as text book requirements and provide one (1) paid hour per week for ask leave. Bounce Fitness will also reimburse travel and accommodation for compulsory study attending sessions. You can get more info on this at Fitness Australia website under the Fitness Careers/Get qualified tab. It is expected that the change focusing play will be fai rly smooth if adequate totals are taken and the processes is well managed.The major resistance will come from the tailfin (5) trainers who do not have this qualification and have learnt through experience. That is why they do not have it now. They will also not trust to participate in the further training initiative. If the whole standardisation process is not managed carefully, there is potential for dissatisfaction and all Centres whitethorn not come after with the standardised procedures. This is a major concern for the Executivehence your recommendations are crucial. You have been asked to investigate the feasibility, benefits and practicality of entering into such a relationship with Fitness and make recommendations. Prepare a spread abroad for submission to the CEO and Board. projection 1 Practical Obtain InformationTask 1 requires you to promote background reading. On your own paper, address the pursuance points to ensure you have all the necessary learning 1.1 Revi ew the information in the gaffe Study examine the information on the bounce fitness Website. 1.2 Identify, plant and analyse the business problems and issues. 1.3 Identify what information you will require to provide to the CEO and Board of Directors to allow them to make a decision. 1.4 Investigate the information on the Fitness Australia website.How do you know that the information you are garner is reliable. 1.5 Check the information and ensure that the information you select to use is not contradictory or ambiguous. 1.6 How will you obtain anecdotal and other information not held in formal networks from the Centres? Print and include any documents you use from the Bounce Fitness website and reference any other information for your appreciateor. The following activity has been designed for all learners to complete.Task 22.1Why is it important to research stakeholder requirements for an information or knowledge trouble corpse? Give examples of how you great power see info rmation from internal and impertinent stakeholders. 2.2Consider a remains that provides information to external stakeholders for example, allowing suppliers to provide quote information or customers to make purchases.2.3Describe the main objectives of this system.2.4Develop a strategy for training the external users of this system. Include information about the rule of training, how it will be contextualised for the external users and what resources may be required.2.5How would you assess success of the training activity?2.6Describe how you would promote the system to the external users. 2.7Describe how you would protect the system integrity while providingaccess to external users. 2.8Suggest strategies for resolving the following information management system problems 2.9You want to summarise sales information by customer type but the report does not exist in the customer management system. 3.0Your computer is crashing regularly, causing you to lose data. 3.1Select a piece of an information or knowledge management system that you are acquainted(predicate) with. Describe the strengths and weaknesses of that system. 3.2Describe SWOT analysis.Give examples of how it may be used to measure the effectiveness of an information management system. 3.3Select a component of an information or knowledge management system that you are familiar with. 3.4Assess the effectiveness of this system, explaining how you self-possessed the information to complete the assessment. 3.5Identify possible improvements that could be made to the system. 3.6Suggest other employees who may be involved in assessing the system and designing improvements. 3.7Write a report summarising your assessment and possible improvements.Task 3Read the case study, and so complete the questions that follow. quick Sports sells a range of sporting equipment at sell stores throughout Victoria, New South Wales and Queensland. The head office produces most merchandising material but allows the stores t o conduct their own direct marketing activities to their own customers. Each week, the store managing director places an order to the warehouse for additional stock. The manager also provides a report to head office about the hours each employee has worked, so head office can process the pay. 1.Describe the information or knowledge management systems that may exist at the following locationsa)a Smart Sports storeb)the warehousec)Smart Sports head office.2.What measures might be used to assess effectiveness of each of these systems?3.What legislative requirements may apply to the systems at each Smart Sports location? 4.Imagine you are conducting a review of the warehouse system at Smart Sports. a)How might you measure the effectiveness of this review?b)What challenges might you expect when implementing the upgrade to this system? c)How might you resolve these challenges?Case study (contd)Ngoc is a graduate marketing analyst for Smart Sports. One of her come upon responsibilities i s summarising sales results for each store, and developing comparisons between stores, regions, and competitors. Ngoc develops reports on these figures, which she presents to monthly management meetings. Ngocs supervisor, Andreas, feels that she is struggling with these regular reports and decides he needs to organise well-nigh training. 5.Develop a report for Andreas to submit for approval of Ngocs training. The report should includea)a summary of the skills and knowledge she may requireb)suggested methods for this trainingc)resources required for the trainingd)how success will be measured.